Legal
Privacy Policy
Last updated: July 29, 2026
This Privacy Policy explains how Simpler Spec Holdings Inc. (“Simpler,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our websites, use our products and services, or otherwise interact with us.
1. Who we are
Simpler Spec Holdings Inc. is the parent company behind a growing ecosystem of platforms and businesses, including Square Marketplace and Vendor 360. We operate across markets including Canada and Nigeria.
If you have questions about this policy or how we handle personal information, contact us at hello@simplerspec.com or support@simplerspec.com.
2. Information we collect
We collect information you provide directly and information generated through your use of our services.
- Identity and contact details such as name, email address, phone number, and company name
- Account and profile information created when you register for our products
- Business and transaction details needed to operate commerce, payments, inventory, and related services
- Communications you send to us, including support requests and partnership inquiries
- Technical data such as IP address, device type, browser, pages visited, and approximate location
- Cookie and similar technology data as described in our Cookies Policy
3. How we use information
We use personal information to operate, improve, and protect our platforms and to communicate with you.
- Provide, maintain, and improve our websites, products, and services
- Create and manage accounts, subscriptions, and merchant onboarding
- Process payments, fulfill orders, and support related business operations
- Respond to inquiries, provide customer support, and send service-related notices
- Detect, prevent, and investigate fraud, abuse, and security incidents
- Comply with legal obligations and enforce our agreements
- Analyze usage to improve performance, product design, and user experience
4. How we share information
We do not sell your personal information. We may share information with trusted parties only as needed to operate our business.
- Service providers who help with hosting, analytics, communications, payments, and support
- Payment and financial partners required to process transactions
- Professional advisors such as lawyers, auditors, or insurers when reasonably necessary
- Authorities or other parties when required by law or to protect rights, safety, and security
- Successors in connection with a merger, acquisition, financing, or sale of assets
5. International transfers
Because we operate across regions, your information may be processed in Canada, Nigeria, or other countries where we or our service providers operate. Where required, we take appropriate steps to protect information transferred across borders.
6. Retention
We retain personal information only for as long as needed for the purposes described in this policy, including to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable law.
7. Security
We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. You may also have the right to withdraw consent where processing is based on consent.
To exercise these rights, contact hello@simplerspec.com. We may need to verify your identity before fulfilling a request.
9. Children’s privacy
Our websites and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Continued use of our services after an update means you acknowledge the revised policy.
Contact
For privacy questions, email hello@simplerspec.com or support@simplerspec.com.